Returns Policy
RETURNS
NZ Performance Wholesale Ltd does not accept any returns or refunds based on change of mind or any issues arising from improper installation or damage. Please select the products very carefully and ensure that it is the correct product for you and your vehicle prior to making any orders. NZ Performance Wholesale Ltd will comply with all obligations under the Consumer Guarantees Act 1993. If you receive a faulty or defective item, you must inform NZ Performance Wholesale immediately. Manufacturer warranty periods and availability of items for repair or replacement is at the manufacturer's discretion and not controlled by NZ Performance Wholesale Ltd. We will make our best efforts to provide a remedy depending on the nature of the fault. You must ensure that the correct product is chosen for your application. NZ Performance Wholesale Ltd are not obligated to provide refunds or exchanges on products where the incorrect selection has been made by the customer. If NZ Performance Wholesale Ltd provides any return on orders for you out of good will, a restock fee of 20% of your order value will apply at our discretion. All returns not dealt with via exchange will receive store credit. No Returns will be accepted on special order items. Special order items will be deemed to be non stock items. I.E Items ordered specially for customer.
NOTE: To be eligible for a return/exchange, your item must be unused and in the same condition that you received it and it must also be in the original packaging.